Late Arrivals: There is a 15-minute grace period. A $25 fee will be applied if you arrive more than 15 minutes late.
Guests: Please note that extra guests are not permitted. If you believe an exception is necessary, contact us in advance to see if we can accommodate your request.
Required Deposit: A deposit is mandatory to secure your appointment and must be made within 24 hours of booking. Failure to pay the required deposit will result in the automatic cancellation of your appointment after 24 hours. The deposit is non-refundable.
Remaining Balance: After your appointment, the remaining balance can be settled using either Zelle or cash. We provide these two convenient payment options to cater to your preferences. "SHOP PAY" IS NOT ALLOWED FOR THE REMAINING BALANCE. We appreciate your cooperation in fulfilling the deposit requirement to confirm your appointment. Should you have any questions or need further assistance, please do not hesitate to contact us. Thank you for choosing our services, and we look forward to serving you!
Cancellation/Rescheduling Within 24 Hours: Clients have the option to call and cancel or reschedule their appointment within 24 hours of booking to receive a refund for the deposit. Non-Refundable Deposits: Deposits become non-refundable after 24 hours of booking. In the event of a cancellation or rescheduling beyond the initial 24-hour window, the deposit will not be refunded.
Important Note: It is essential to ensure that you book for the right style, size, length, bundles count, date, and time for the appointment. For any assistance or queries, please feel free to contact us at (517-528-9728). We appreciate your understanding and adherence to these terms and conditions. Please ensure the required deposit is made promptly to confirm your appointment. Thank you for choosing our services, and we look forward to serving you!